I don't know whether anyone else has ever suffered from this problem but for years I worked at the University of Exeter, taking my D32/33 award and then the D34. I ran a department for NVQ training there and was also acting as a verifier for MSc students taking modules of the ITQ (I'm a computer geek!).
After leaving the UK and living in France for 5 years I have returned to a job with learndirect as their assessor. I had lost my original certification (can't even remember whether I'd ever seen it as the Uni handled all the paperwork on that level, which left me free to just assess and verify. I also had a secretary to help take care of the paperwork).
Anyway, to cut a long story short, I sent off to OCR for copy certificates and, low and behold, they found my D32/33 but have absolutely no record of my D34. The University have archived the entire department's documentation and cannot find even the D32/33 stuff, let alone the D34. I also managed to find the person who kept the records there and they do not have confirmation that my portfolio was ever submitted to the EV!
Now I am stuck not having the D34 qualification, even though all the IV work I did was unsupervised (does that mean invalid???) for years.
Can anyone prove/disprove that I did the award? I don't want to start all over again doing the V1 award (I'm too old for all that now) but feel cheated.
Any ideas anyone???